Our role as an intermediary

Information about our platform and disclaimer

We are a platform, not a host or a tenant

Vakano is an intermediary platform between holiday home hosts and tenants.

What we do

Our platform offers:

  • A place where hosts can create listings for their holiday homes
  • A platform for finding and comparing holiday homes
  • A way to get in touch between host and tenant

What we do not do

We have no responsibility for:

  • The renting out or renting of holiday homes
  • The quality of the holiday homes offered
  • Agreements or contracts between host and tenant
  • Payment or financial security in transactions
  • Setting up or maintaining the holiday homes

Understanding the disclaimer

All agreements and obligations between host and tenant are made directly between the parties without us having any form of supervision or responsibility.

What you should know as a user

  • Pay attention to the terms of each holiday home host
  • Ask the host about the place and the terms
  • Agreements between the parties are your responsibility
  • If you run into problems, contact the relevant party directly

Our disclaimer of liability

We disclaim all liability for any damage, loss or conflict arising in connection with the use of our platform or the letting of holiday homes.

By using our platform you accept our terms and conditions and this disclaimer.